R
Only agreed to pay monthly, charged full yearly amount
cs-support
ring-protect-plans
I wanted to subscribe to Ring Protect Basic for my Ring Video Doorbell v2. I clicked monthly, and the payment went through as full yearly price!! I didn't request that, and didn't authorise that amount. I was given no warning, and the only way I realised was when I checked my bank to make sure the payment went through! What's this all about? It asked if I wanted to pay monthly and I did, yet it took for a full year?
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22-09-2021 07:22:37
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Benjamin88
I want to pay monthly
0
05-07-2022 03:01:56
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