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J
My ring contract won’t transfer to a replacement camera
cs-support
ring-protect-plans

My ring contract won’t transfer across

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19-10-2021 12:24:52

Responses (1)

  • T

    Hi @JSteel. When you receive a replacement device, all you need to do is setup the new device. Your Ring Protect Plan will automatically transfer to your new camera. If for some reason this didn't happen, you'll need to follow up with our support team to correct this. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

    0

    20-10-2021 18:03:14

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