Changing address / moving to new location and keeping protection plan

I'm selling my home and taking all my Ring equipment except 1 camera to my new home. I want change the address to my new home. Searched could not find how to do this from the app. Called in and was told I need to cancel my subscription plan? I have the protection plan plus, they could not tell me about what that would me to the extended warranty that comes with the plan.. So really that's my ONLY option, cancel my plan rather than a change of address?