Hi @user19412. Can you share a screenshot of what you're seeing on your end? Are you on a mobile phone or a computer? To purchase a Ring Protect plan on your phone, you can follow the steps below on a web browser: - From a web browser, [log in to your Ring account](https://ring.com/account/billing/plans). - Select **Unsubscribed Devices**. You’ll see a list of devices that aren’t covered by a plan. - Select **Subscribe**. - Choose a Ring Protect Plan and the devices you want coverage for. * If you selected multiple devices and choose Basic, then the price of Basic will be charged for each device. * Ring Protect Plus covers all cameras and doorbells at a location for one price. * Ring Protect Pro covers all doorbells, cameras, and alarms at a location for one price. - Select a monthly or annual payment option. - Enter your payment information and check out. - Review your order and select **Purchase**. You can follow the steps above from a computer as well. It's also important to note that you must be the owner of the Ring devices to purchase a Ring Protect plan for them. If you are a Shared User, you won't be able to purchase a Ring Protect plan. I hope this helps! :)
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08-08-2022 05:51:40
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Caitlyn_Ring
Hi @user19412. Can you share a screenshot of what you're seeing on your end? Are you on a mobile phone or a computer? To purchase a Ring Protect plan on your phone, you can follow the steps below on a web browser: - From a web browser, [log in to your Ring account](https://ring.com/account/billing/plans). - Select **Unsubscribed Devices**. You’ll see a list of devices that aren’t covered by a plan. - Select **Subscribe**. - Choose a Ring Protect Plan and the devices you want coverage for. * If you selected multiple devices and choose Basic, then the price of Basic will be charged for each device. * Ring Protect Plus covers all cameras and doorbells at a location for one price. * Ring Protect Pro covers all doorbells, cameras, and alarms at a location for one price. - Select a monthly or annual payment option. - Enter your payment information and check out. - Review your order and select **Purchase**. You can follow the steps above from a computer as well. It's also important to note that you must be the owner of the Ring devices to purchase a Ring Protect plan for them. If you are a Shared User, you won't be able to purchase a Ring Protect plan. I hope this helps! :)
0
08-08-2022 05:51:40
•