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D
Battery Charging
hardwired-battery-video-doorbell

My new battery has been charging for 15 hours and I still have the Orange and Green lights on. It has never gone to just Green as described in the manual.

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28-05-2021 15:51:56

Responses (1)

  • C

    Hi @dlapof. What Ring Doorbell or Camera do you have? It should only take about 8 to 10 hours total to fully charge the battery. Also, make sure you're charging the battery using the included cable along with a standard power outlet. Some neighbors have used the USB ports on their computer, for example, which will charge the battery much more slowly than a standard power outlet.

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    28-05-2021 16:19:02

      D

      I have the camera, and yep I used the cord supplied with a wall charger

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      28-05-2021 16:55:38

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