Ring Home Plan

Browse posts, comment, and join the conversation about Ring Home Plans and more.
U
Backplay
wireless-security-cameras

I have a ring camera already that wasn’t on our home plan with our doorbell. We just had an incident where a dog got out of their kennel some how. If I add that device to the plan, will it bring back any past videos that would have been saved as if it were on our plan?

23

2

0

05-12-2024 12:39:07

Responses (1)

  • T

    Hi @user_75ffda. No, Videos are not retroactively saved. Videos will only be saved once an active Ring Home Plan is on the account. 

    0

    10-12-2024 03:17:29

    Didn't find an answer ?

    Log in or create your Ring account to post a question and join in the on the conversation.

    Most Helpful Members

    U

    user63814

    2

    User
    Solutions

    C

    Caitlyn_Ring

    1

    User
    Solution

    T

    Tom_Ring

    1

    User
    Solution

    J

    Justin_Ring

    1

    User
    Solution