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user_9940a7
Accepted Solution
Adding device and getting a refund
Just paid £49.99 for Ring Basic Plan and want to add my existing camera. Do I have to cancel the basic plan and if so do I get a refund? Or if I pay £79.99 does Ring refund the unused portion of the current subscription?
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12-03-2025 07:54:20
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Justin_Ring
Hi @user_9940a7. If you upgrade your plan, you will get a prorated refund of what you have not used of your previous plan.
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13-03-2025 11:04:01
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