user_44eee1
My Ring Video Timestamp Is Wrong
How can I adjust the time stamp. It's 7 hours ahead. I have installed fuly charged batteries that are a monthvold as suggested. I have un-installed and reinstalled the ring app many times. As suggested by phone help I waited 24 hours and didn't touch settings before uninstalling and reinstalling app. I have edited my address 3 different times.
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07-07-2024 02:22:21
Responses (4)
- U
Same issue but 5 hours off. Have tried everything numerous times.
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07-07-2024 03:29:18
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- U
I am having the same problem for the past couple of days. The date and time of the video file are correct, but when I play it back, the time stamp shows 7 hours in the future, e.g. video at 8:34 a.m. plays back showing 3:34 p.m. The problem is the same on both my phone and tablet. I cannot find anywhere that I can manage the time stamps.
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07-07-2024 03:58:38
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Justin_Ring
Hi neighbors. I was able to find this Community post where other neighbors have shared a similar concern. There is a marked solution in this post and I also suggest following it for any updates.
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08-07-2024 11:29:44
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