Ring App
wrong day displayed live view
When opening the ring app on my S9 and selecting live view the day displayed is incorrect. When I touch the day it goes to the correct calendar day. For example....today is Wednesday but when I go to live view it shows Friday....always two days ahead. I have search thru these posts and can't find anything that may help. Any ideas?
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18-12-2019 11:36:08
Responses (22)
- R
I'm having same experience with wrong day showing on live screen. Does Ring programers read and respond to queries like these?
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22-12-2019 04:56:14
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NIs this on iPhone and and Android phones I wonder mine Android I hope they fix it.
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22-12-2019 10:50:30
JYes this is aggravating. I've chatted with a supposed tech. Nothing has been done. I acquired an email address and once they received my screenshot the communication ceased. This is absolutely unacceptable. This is a major glitch in RING and must be addressed and solved 
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05-01-2020 05:29:15
- R
I am having the same issue My nephew installed my Ring Prob but gave my daughter the admin as i was away and i am finiding it such a pain as i cant seem to have rights to add anything all i can get is motion sensor or if someone rings the bell Since Saturday i noticed when i tried Live view its like today ahead.. Today is Monday 23rd December but its showing Wednesday 23rd December.. Its very annoying. There are quite a few of us who complained about this but up to date we havent seen any feedback
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23-12-2019 06:14:30
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- C
Hey neighbors! Thanks for providing this information to us. I will make sure to pass this onto the appropriate team. To further confirm this concern, please do the following in the Ring app: Visit the Main Menu \> Devices \> Select camera \> and then select Live View. Let us know if the day appears correctly from this section of the app. Once confirmed, return to the Event History Timeline view from the dashboard. If the date is still incorrect, please remove the Ring app, reboot your phone (turn it off/on), and then reinstall the Ring app. If the date is still incorrect, please provide a screenshot of this so I can pass it onto our team. We appreciate your patience in the meantime, and thank you all for being the best part of our Community!
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23-12-2019 07:16:43
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GSo this is what happens when I follow your directions in the first paragraph. Everything seems to work correctly until I slide the timeline bar to the right to view past views or detection videos...then when I go back to the live view bar it jumps two days.
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23-12-2019 09:08:01
GScreen shots  
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23-12-2019 09:13:22
AStill shows two days ahead on live view after you go to previous recordings 
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23-12-2019 09:56:53
MMine does the same. With all these documented concerns, the programmers should have a fix by now. 
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23-12-2019 10:54:52
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Alexwalker
Yes I am having the same issue. If I uninstall and install the app it rights itself but then reverts incorrectly after a while. So today is Thursday but it displays Saturday in live view. See attached. 
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19-12-2019 08:55:54
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