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user56703

When does the device appears on my list
hardwired-video-doorbell
shared-users
troubleshooting

My friend shared with me his doorbell from the coming sunday. The device is not on my list. Will it only appear from Sunday? Thanks for help!

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31-08-2023 07:14:35

Responses (2)

  • C

    Caitlyn_Ring

    Hi @user56703. You will need to swap your Location to the shared one. You can do this by tapping the Location name in the top center of the Ring app and selecting the Location that has (Shared) in the title from the drop down list. Hope that helps! :)

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    05-09-2023 05:18:36

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    • S

      system

      This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

      0

      •

      05-10-2023 05:19:31

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