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J
Snooze Camera On Active Schedule
app-settings
app-request

I used to be able to snooze an individual camera that was currently on an active motion schedule. I called Ring support and was advised I can no longer snooze cameras on an active motion schedule. That is annoying that I can't snooze a camera without turning off the schedule and I don't get why Ring would remove that feature. I am able to snooze ALL cameras (snooze button on top right of the dashboard) while on a schedule but I don't like doing that because that includes cameras I never like to snooze. Please add the option back to the app to snooze a camera that is on a schedule.

21

2

0

11-06-2024 02:16:47

Responses (1)

C

Hi @jdabbs. Thank you for sharing your feedback on this. I'm checking with my team to confirm if this behavior is intended or not. Can you clarify if you're on an iOS or Android device? Which version of your phone's OS and the Ring app are you currently running? 

0

12-06-2024 05:00:18

J

Hello. Thanks for looking into this. I am not sure how to find which version of Ring I am using but it says 5.73.0 under the Help tab. I am using iOS version 17.5.1.

0

13-06-2024 06:13:26

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