Responses (5)

M

Mrnike

Same issue here on a Samsung Note 9

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19-01-2020 19:03:54

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M

Mrnike

Thanks for your reply. Uninstalling the app and installing again did not solve the issue. My wife also has this exact same issue on her android phone. I know I can open the app and snooze from there but we want to use the notifications to snooze as this would be a lot quicker. A quick google sea

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21-01-2020 11:00:09

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squirrelmcscoots

Ive tried uninistalling and reinstalling the app and get the same problem. I am starting to understand many people are having this issue and RING is unable to fix it.

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22-01-2020 15:12:30

L
lyn1
Me too. Pixel 3 with Android 10
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22-01-2020 18:54:11
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D

DrewTheBkBoy

Same annoying issue here. The snooze option from the notification used to work and now it's useless. Very annoying and this has to deal with one of the recent Ring app updates because it certainly was working before. Galaxy Note 10+ user here as well.

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23-01-2020 18:23:34

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squirrelmcscoots

Yep thats the same for me as well. Contacted support and its like talking to a brick wall.

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23-01-2020 18:32:45

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LordOfTheRing

Same issue here. Both my wife and I are experiencing it. Very annoying since it tells you at the bottom it is working (it lies). Both pixel 3 (one xl)

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23-01-2020 21:21:18

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_Janet
we are brand new to ring... got the Dogs barking on the back yard and chimes from the front yard NON stop while husband words on yard!! no matter how may times i click snooze.. (ALL or SINGLE CAM) it will NOT stop for any amount of time.... its driving me nuts! ..... lg stylo 3 & note 3 ..... jaynet
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24-01-2020 17:51:56
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S

Spk

Same here on iOS. I’ve tried a few times the past week and it doesn’t work. Motion snooze on the ring app, does not snooze motions. No way to turn off motion alerts. It keep alerting.

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25-01-2020 01:44:38

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J

JesseG

I am Running an S10+ with Android 10, the Android notification will not snooze the motion alerts however if I catch it in time there is another banner style notification that temporarily pops up, that one will snooze the notifications.

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20-05-2020 13:22:36

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ring0326

I'm using Galxay S10e and had the same problems with snoozing as everyone else. I used the banner to snooze and it worked! BUT I opened the Ring App that clearly shows that it is in the Snooze mode. All I did id just open the app, now the motion alerts are happening again and I can't re-snooze. This

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26-05-2020 19:00:44

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RacerX1

I have been a longtime fan of Ring products. The useless snooze function is making me CRAZY. Is there any way to snooze the Ring Camera with Spotlights? this is a real issue!

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27-05-2020 03:42:26

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Parky885

Snooze feature not working for me either . Have re installed the Android app , no difference ! It seems many people are having the same problem and it's quite obviously a bug in the app. I have only recently bought my ring pro and will not be giving good feeback on Amazon because the device is n

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06-07-2020 13:21:24

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Parky885

I have two apps installed , the normal ring app. and the ring rapid app . You have to snooze notifications in both apps for snooze to work ! It would be great if the two apps were linked so you only need to snooze from one of them They are both official ring.com apps so it should be possible.

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06-07-2020 13:45:47