‎RSSI displayed in Grey font not Green, Amber or Red?

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FatAlbert130

RSSI displayed in Grey font not Green, Amber or Red?

troubleshooting

When researching my RSSI value I discovered that it should be displayed in Green, Amber or Red depending on its strength. Mine, a mere -67 (I understand this to be poor), is display in Grey. Does anyone know why this is and why its not in one of the three colours?

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07-03-2023 01:00:56

Responses (2)

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Tom_Ring

Hi @FatAlbert130. What type of phone do you have and what version of the Ring app is installed? Is your device online or offline? Can you share a screenshot of this so I can share it with my team? Thank you.

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08-03-2023 02:02:51

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maheac

I am also seeing this. Please see attached for a screenshot. ![image|230x500](upload://tDb0DoHsNIFV7RyVxIjU5QnSgef.png)

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30-05-2023 09:06:32

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maheac

I am also seeing this. Please see attached for a screenshot. ![image|230x500](upload://tDb0DoHsNIFV7RyVxIjU5QnSgef.png)

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30-05-2023 09:06:32

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maheac

I’m having the same issue ![image|477x500](upload://lMaIykQ6Zvah7e7oW6cw3nYPUuf.jpeg)

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30-05-2023 09:08:29

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Tom_Ring

Hi @maheac. We'll need the same information as mentioned above. [quote="Tom_Ring, post:2, topic:188965"] What type of phone do you have and what version of the Ring app is installed? Is your device online or offline? Can you share a screenshot of this so I can share it with my team? Thank you. [/quote]

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01-06-2023 02:22:49

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user51055

I also have the same problem. Device online. Phone is iPhone 11. App version 5.61.0 ![IMG_7639|231x500](upload://vzX12MCTYPCE04Bq9Qd9YePwL33.png)

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14-07-2023 05:42:28

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RonD1

I have the same problem and cannot figure it out. I have a Galaxy S23