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user_3409a6
Accepted Solution
Ring Widget not showing devices
troubleshooting
Hi, I’ve just upgraded my phone to iPhone 16 pro and have tried to add a camera as a widget. I have a ring standard account. The ring widget is showing on my phone but won’t add a device. When I try to edit the widget to add the camera the message says “ to set up an unlock widget add a supported device to the ring app” I have googled this with no joy. Does this only work with specific devices or do I need a premium account? Many thanks.
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22-12-2024 09:03:56
Responses (1)
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Caitlyn_Ring
Hi @user_3409a6. It sounds like you're trying to add a Ring Unlock widget, which is used for the Ring Intercom. For a Ring Camera, you want to add a Ring Live View widget. When adding a widget, search for "Ring Live View" specifically, and that should bring up the correct option.
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23-12-2024 08:25:34
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