Ring App
user_3409a6
Ring Widget not showing devices
Hi, I’ve just upgraded my phone to iPhone 16 pro and have tried to add a camera as a widget. I have a ring standard account. The ring widget is showing on my phone but won’t add a device. When I try to edit the widget to add the camera the message says “ to set up an unlock widget add a supported device to the ring app” I have googled this with no joy. Does this only work with specific devices or do I need a premium account? Many thanks.
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22-12-2024 09:03:56
Responses (2)
- U
Hi, this is happening to me as well, but on an Android. We have three locks associated with our Ring account and all are working properly, but I can't install the widget because I'm told I don't have any devices set up. Is there a fix?
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24-05-2025 02:23:16
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JHi @user_3409a6. As stated above, the Ring Unlock Widget is used with the Ring Intercom. If you have cameras, you can use the Live View Widget. https://ring.com/support/articles/rip6f/Using-the-Ring-Live-View-Widget
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27-05-2025 05:03:09
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Caitlyn_Ring
Hi @user_3409a6. It sounds like you're trying to add a Ring Unlock widget, which is used for the Ring Intercom. For a Ring Camera, you want to add a Ring Live View widget. When adding a widget, search for "Ring Live View" specifically, and that should bring up the correct option.
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23-12-2024 08:25:34
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