Ring App

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U
Ring V XXXX, iPhone XXXX Live no longer works
live-view
connectivity
troubleshooting
ios

Live no longer works. It is collecting the video, and I can review it, but it won’t connect live.

XXXX on my iPad works JUST FINE

210

0

0

04-02-2024 12:59:05

Responses (1)

C

Hi @user75924. I checked my Ring app on iOS and I’m currently running app version 5.68, so I’d recommend verifying that you have the latest version installed from the app store. Is there a particular error message you’re receiving when accessing Live View on the Ring app? What is the RSSI listed as on the Device Health page? Feel free to share a screenshot of what you’re seeing on your end.

0

06-02-2024 08:28:53

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