English

Ring App

Browse posts, comment, and join in the discussion about Ring app features, settings, and more.
G
Ring Ring app battery status
battery-video-doorbell
troubleshooting
cs-support

My Ring app (ipad) shows the wrong battery level for my video doorbell.

237

0

0

19-11-2023 05:12:45

Responses (2)

  • J

    Hi @Grossrm45. I recommend making sure your Ring app and iPad are up-to-date with the latest updates available. If they are, try uninstalling and reinstalling the Ring app. Make sure your iPad is [compatible with the latest version of the Ring app](https://support.ring.com/hc/en-us/articles/4812209807124-Mobile-Device-Compatibility-and-the-Ring-App), or else you will not be able to reinstall it. If you have tried these steps and are still having the same concern, give our [support team](https://support.ring.com/hc/en-us/articles/360036196372) a call for further assistance.

    0

    21-11-2023 06:17:58

    • S

      This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

      0

      21-12-2023 06:18:51

      Didn't find an answer ?

      Log in or create your Ring account to post a question and join in the on the conversation.

      Most Helpful Members

      U

      user63814

      3

      User
      Solutions

      B

      Boone

      1

      User
      Solution

      J

      j0hnmsch

      1

      User
      Solution

      J

      Justin_Ring

      1

      User
      Solution