‎Ring / MyQ Integration for Garage Door not working

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T

TimRCanada

Ring / MyQ Integration for Garage Door not working

app-settings

troubleshooting

I am trying to add my garage door to the Ring App. I have found several instructions (both on Ring.com & the MyQ website) but nothing seems to work as described. In the Ring app, I have no shortcut for adding a Garage Door Opener and Garage Door Openers do not appear as an option in Setup a Device. If I select Works with Ring in the MyQ app, it takes me to an error screen in the Ring App (attached). Anyone run into this? ![69152398-571C-4FB0-BC8C-930898D93EF4|281x500](upload://7TZfeSw8FgCrHw9QAAXnX5CVfdK.jpeg)

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26-07-2022 06:41:37

Responses (4)

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Tom_Ring
Hey @TimRCanada. It looks like neighbors in this thread [here](https://community.ring.com/t/adding-myq-garage-door-to-ring-app/18785) were also having this issue. Check out the troubleshooting steps that they've done to see if it will work for you. I was able to find this thread using the search feature in the Community. I hope this helps!
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27-07-2022 06:04:57
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TimRCanada
This appears to be an issue because I am located in Canada. Apparently (from reading other posts), the Canadian version of the app does not support the garage shortcut....which makes absolutely ZERO sense to me.
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04-08-2022 04:52:06
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user29566_Roger
It is now June 2023 and we Canadians still don't have the Garage Door function in our RING app. Is anyone able to speak to that?
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03-06-2023 08:13:52
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system
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
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03-07-2023 08:13:57
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