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Ring doorbell smart response too long?
battery-video-doorbell
troubleshooting
I have a Ring Doorbell Battery and Ring Protect Plan. I set the Ring doorbell to answer after 20 seconds. After 20 seconds, it answered and then it started to record for 2 minutes. The BLUE light stayed on until after 2 minutes elapsed. From what I read, it's supposed to record only 60 seconds and 2 minutes is too long, as the doorbell won't ring during this time. Is there a way to reduce this time? Thanks.

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02-12-2023 03:15:33

Responses (1)

T
Hi @python5. You can find more information about Quick Replies [here](https://support.ring.com/hc/en-us/articles/360056808171-Setting-up-Quick-Replies-in-the-Ring-App-). I hope this is helpful.

0

05-12-2023 08:51:13

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