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A
Ring doorbell is crashing on android 11
app-settings
android

The issue is that since the software was updated to android 11 the app keeps crashing everytime I tried to open the cams It keeps crashing and I've already purchased it But please I need help ![Screenshot_20210427-113432_Ring|233x500](upload://f2hvxkyHi98aeqPmyWzE0ITorXY.jpeg)

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0

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27-04-2021 08:36:12

Responses (3)

  • N

    I have same problem.

    0

    28-04-2021 00:38:55

    • H

      I have the same problem on 3 different devices... two are Android 11, one is Android 10. I don't think it's the android version that's problematic... I think a recent change to the Ring app has caused this on Android.

      0

      28-04-2021 03:37:33

      • C

        Hi neighbors! Thank you for sharing feedback on what you're experiencing with the Ring App on Android. Would you mind reaching out to our support team about this to let them know? You can give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.

        0

        28-04-2021 20:27:12

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