‎Ring decides now to block Neighbors if you are using a VPN

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user_1a6c73

Accepted Solution

Ring decides now to block Neighbors if you are using a VPN

troubleshooting

app-request

That is what is happening now.  Never had a vpn issue until the last patch.  If my vpn is running, no neighbor option.  It is time to leave ring.  They don't deserve our business. I've been running a vpn for 3 years without any issues until the last patch.

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25-08-2024 12:16:56

Responses (1)

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Caitlyn_Ring
Accepted Solution
Hi @user_1a6c73. The Ring app, including the Neighbors app, is not compatible with the use of a VPN. You can read more about the Ring app and VPNs here. 
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27-08-2024 06:49:23
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