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Ring Camera App will not install onto new Samsung i23 Ultra - compatibility?
app-settings
troubleshooting
cs-support
I have a brand new Samsung i23 Ultra Android and the Play Store reports "This app won't work for your device." I also cannot directly down the app to install manually. Any help?
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08-07-2024 15:50:07
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Caitlyn_Ring
Hi @user_063707. Make sure you are installing the Ring - Always Home app and not any sort of third party app. Check if your phone's software needs to be updated. If you have a VPN installed on your phone, try turning it off before attempting to download the Ring app. The Ring app is not compatible with the use of a VPN, so that could be causing issues.
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10-07-2024 18:51:09
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