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Ring App on MacBook
mac
Hi, I have developed an issue with the Ring App on my MacBook Pro. Previously, if I was working on my Mac and motion/ring was detected on either my spotlight cam or my doorbell, it would pop up with the video screen. This still works but after the first detections, the app completely crashes and I need to force quit it. Has anyone else experienced this and found a fix for it? Thanks Paul
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12-01-2021 09:26:49
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Tom_Ring
Hi @paulcrate. I would first make sure that your MacBook Pro OS is up to date, as well as your Ring app. Also, try to reboot your internet router. These adjustments should cause your Ring app to resume normal function. If this doesn't work, try contacting our support team for the next best steps. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.
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14-01-2021 05:27:35
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