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Rich notifications not working anymore with Pixel 3 Watch
troubleshooting

I've had my Pixel 3 Watch since the middle of September. Ring Rich Notifications were being displayed on the watch until the beginning of this week when they disappeared. Now I am still getting the text notifications but not the Rich Notifications (thumbnails). Did the recent Ring app update break this feature and when will you fix it?

117

6

3

25-10-2024 01:20:30

Responses (6)

  • U

    Same issue here on my Galaxy Watch.  I also think it is something caused by the ring app because rich notifications work for my other camera brands I have. Ring needs to fix this ASAP.

    1

    30-10-2024 03:09:07

    • U

      I just posted about the same issue. ARRGHHH!!!  Ring needs to fix this!!!

      1

      30-10-2024 09:08:26

      • U

        Same problem here with the Pixel Watch 2, it's been an issue for the last 2 months for me

        0

        02-11-2024 12:42:10

          J

          Hi neighbors.  Smartwatches are not officially supported by the Ring app; therefore, we have no troubleshooting steps to offer for this type of concern.

          0

          04-11-2024 05:15:26

      • U

        For years, my Samsung wearables, including the new Samsung Ultra have always included a picture with a notification.  But within the last week all I get is a notification.   I have not changed anything within the Ring app, nor my Samsung wearable app. I find many Samsung wearable owners are now experiencing the same issue.  We've approached Samsung tech support and they point the finger at RING.   SO who updated what and didn't bother to check if it broke something???? Note: This comment was created from a merged conversation originally titled Samsung Wearables only receiving notification, but no picture

        0

        07-11-2024 05:21:45

        • D

          Hurrah! A couple of days ago (11/21 or 11/22) my Pixel 3 Watch started getting Rich Notifications again. It shocked me to suddenly see the little photo. But I am so happy!

          0

          25-11-2024 12:40:01

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