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P
No notifications on Motorola e13
android
troubleshooting
notifications
I cannot get any notifications on my mobile. Not when there is a ring or motion detected. Door bell rings, chime works and can hold a convo from mobile app to ring door bell. Checked all app notifications and phone notifications. Been on to help desk and they drew a blank. Help please!!!!!

121

0

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28-10-2023 05:45:02

Responses (1)

C
Hi @Poo73. If you're not receiving notifications on your Android phone, please try [these troubleshooting steps](https://support.ring.com/hc/en-us/articles/211676423-How-to-Troubleshoot-Ring-Notification-Issues-for-Android-Devices). In addition, ensure your Ring app and phone's software are both fully updated to the latest versions available. If this issue persists, please give our support team a call at one of the numbers available [here.](https://support.ring.com/hc/en-us/articles/360036196372-Contact-Us) If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

0

30-10-2023 08:22:26

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