Hi @Poo73. If you're not receiving notifications on your Android phone, please try [these troubleshooting steps](https://support.ring.com/hc/en-us/articles/211676423-How-to-Troubleshoot-Ring-Notification-Issues-for-Android-Devices). In addition, ensure your Ring app and phone's software are both fully updated to the latest versions available. If this issue persists, please give our support team a call at one of the numbers available [here.](https://support.ring.com/hc/en-us/articles/360036196372-Contact-Us) If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.