Responses (107)

T
TanerH
I agree -- I don't understand why they would completely discontinue the desktop app. I leave this up and running on a laptop so I can quickly view it - especially while on my phone and sitting at my computer.Unless/until the WEB PAGE will offer a LIVE VIEW, the desktop app needs to remain. There needs to be an option that doesn't force someone to use their phone to view things.Forcing people to use a mobile app ONLY is really a poor decision, IMHO. Did they do any sort of user experience research on this before making this decision?Agree that this is a very bad move.
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19-08-2021 16:36:24
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D
Disappointed1
I wonder if I can send my Ring products back to them and get my money back?
19
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19-08-2021 16:40:29
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F
FrenchCamp49er
Apparently Ring Customer Service knows nothing about it
6
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19-08-2021 16:58:37
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A
autoadbuilder
If you have more than one location you cannot view it at the same time also. Cannot control the lights or siren from the ring website.
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19-08-2021 17:27:46
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D
DAGMT
Without a functioning LIVE view, like in the desktop app, my ring will be nothing more than a pricey door ornament
12
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19-08-2021 17:36:34
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