Ring App
strells
No more audio for videos in Neighbors app (iOS)?
I don't know if this is a bug or a change to the app, but since last week's app update, videos that people post in the Neighbors app no longer have any audio. The mute option is gone from each video and there is no sound at all when watching a video. I can sort of understand why this may have been removed intentionally since audio sometimes kept playing when you went back to the list of posts, but sometimes the best part of Neighbors posts is seeing/hearing a would-be porch pirate get caught in the act! Has anybody else noticed this (or can verify that they have the same issue)?
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18 •
08-12-2021 09:14:35
Responses (12)
- M
It is very frustrating, and thought for the longest that it was just my app. Deleted then reloaded it, still no audio. Then decided to do internet search and found this thread. Glad to know it’s not just me!!! Wish they’d update the update soon!!!
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03-01-2022 02:08:18
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- T
Hey neighbors. Thanks for bringing this to our attention. I've looked into this and shared this information with the team that handles the Neighbors app. When more information becomes available, I'll be sure to share it here. As for now, I'm going to mark this post as a solution so that other neighbors experiencing this concern will know that we are looking into it. Thanks, neighbors!
•1
04-01-2022 05:24:00
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1It is NOT a solution. It is an unnecessary workaround that works for only some users. It's stunning that a company the size of Amazon would regularly release untested code that doesn't work properly and leaves its users SOL.
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26-02-2022 05:52:48
- N
10 days and no update? iPhone 13 Pro with iOS 15.1.1 same Problem here. Videos have no sound since the latest app update. Please fix!!
•0
14-01-2022 02:18:15
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HappyBridget
Yes.. same thing is happening to me. Frustrating! I hope they fix it.
2
09-12-2021 01:47:50
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