Ring App
New phones - Only 1 camera transferred
Hello, My husband and I just got new phones. We have the Ring Doorbell at our front door, as well as the Floodlight Cam over our garage. We purchased & setup both at different times. I am the owner of the Ring Cam. He is the owner of the Floodlight cam. I know, we should swap so one owner. The Ring app transferred to our new phones. However, we each only have the camera that we own. We do both get notifications for both cams though, just can't access the cam on the app for Live View, etc... I tried installing the Floodlight cam, but it stated the owner needs to grant access. I already have access. The same for hubby when he tried reinstalling the Ring cam at the front door. I double checked online as well. It still shows he has access. How do we both get the opposite cam back on our apps? Sorry for the long explanation. Thank you!
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05-08-2020 08:19:06
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