Ring App
Neighbours New Events not showing
I get notified of Neighbours New Events but when I click on the Icon in the Ring App Dashboard it navigates to a separate page which remains blank.
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03-03-2023 12:02:03
Responses (2)
- U
I am suddenly having the same issue and need a solution so I’ll continue if that is ok. I get alerts to neighbors notifications on my iPhone 12 Lock Screen as I have always since this was a feature. When opening the ring app and clicking on the neighbors icon it takes me to a screen that says there are no new incidents to show and no feed to scroll through anymore to look at old ones. I have all incident types checked as on and if I try to change any the ring app says something went wrong and won’t change anything. I tried to do that just to see if changing a setting would restart all the others to showing in my feed. My feed is set to 90 days and I get multiple alerts a day but they are inaccessible. My WiFi, data and Bluetooth are on for my testing. My app is up to date in the App Store as 5.62.0 Hope you can respond with a few ideas to try now instead of stalling by asking something myself or the other customer from March did not provide. Please advise and thanks for a swift reply.
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02-09-2023 03:47:45
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Tom_Ring
Hi @Harps. What type of phone are you using, and what version of the Ring app? If you select Neighbors from the Menu, do you still get a blank page?
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06-03-2023 07:07:53
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