Neighbors App has wrong address

I have a issue no one seems to be able to answer. Both in the neighbors app, and the neighbors link within my ring app my address is wrong. The address in settings for my Ring system itself is correct, but the Neighbors portion is wrong (never lived there, not close to my house, not sure where it came from). I went to the Ring store and they confirmed it is supposed to let me change it, but the system will not. I have deleted app and reinstalled, no luck. I have called support twice and stopped at Ring store once and gotten 3 different (all wrong) answers. Any suggestions are appreciated!