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A
MyQ integration with Ring app - Finally a workaround
myq
app-request

Hi I bought the MYQ-G0303-SP, I have installed it and setup the MyQ app, which works perfectly fine. But I am not able to integrate it to my Ring alarm I am in Canada, not sure if this feature is available for users in Canada ? First looked at the options if there is any option in Setup a Device, but I do not see the Garage Door Opener as an option. Ring app users in the US have this as an option Also I tried to connect via the Works with Ring option. It attempts to listen in but it is not able find the MYQ device. I am running Ring App 5.33.0 ![image|231x500](upload://3HewbvWqCAW5zXpBrFy5WX3C3mc.jpeg)

8366

0

59

25-12-2020 01:19:31

Responses (25)

  • M

    Hello @Abbas. I have exactly the same issue and I also live in Canada. I'm using the Android Ring app and a new Samsung smartphone. I wonder if that feature is not available for us here in Canada.

    3

    27-12-2020 03:20:00

      A

      Thx @MySmartHome that was my suspicion as well I’m running the Ring app on the iPhone

      1

      28-12-2020 12:22:57

  • A

    Just got the confirmation from the Ring social advocate team that the MyQ and Ring integration works in US only

    3

    28-12-2020 06:47:20

    • M

      OMG...that's not good. What would be the reason for that ?. I found MyQ product very limited in terms of integrations with other products and that's why I decided to buy specifically the one form Ring store, because they say that it works with Ring.

      4

      29-12-2020 03:29:32

        A

        Yeah that’s unfortunate. I asked this Ring team member the question about the MyQ integration rollout for Canadian users. They suggested to follow the announcement on their website. So I am waiting for the next Ring update which should be due anytime now. Hopefully that will roll out the MyQ integration

        3

        29-12-2020 07:34:59

        C

        [quote="Marley_Ring, post:9, topic:26247"] feature request [/quote] Exactly! And 2 years later, still not working - Why sell a product to a canadian that doesn't work in canada? :rage:

        0

        29-06-2022 04:42:18

    • M

      I have the impression that we will be waiting for that update for a very long time. :pensive:

      0

      06-01-2021 02:43:43

        A

        I just updated the Ring App to 5.34.0 on the iPhone Unfortunately I do not see any update to link the Garage door feature under Setup a Device ☹️

        1

        07-01-2021 07:45:08

    • M

      Hi there, neighbors! At this time, the myQ Works With Ring integration is only available for our neighbors in the US. You can read more about about the setup and use of the myQ Smart Garage Control [here](https://support.ring.com/hc/en-us/articles/360055393191-LiftMaster-myQ-Smart-Garage-Control-setup-and-use). You're also welcome to add your feedback and vote on the [feature request](https://community.ring.com/t/myq-integration-available-in-canada/44535) that other neighbors have created for the addition of the myQ integration in Canada. :)

      1

      08-01-2021 06:19:02

        A

        Thx Marley, I hope this feature is rolled out sooner rather than later

        4

        08-01-2021 06:28:17

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