Ring App
Moving Ring account from old phone to a new one
I changed phones & deleted Ring from my old phone. Apparently I should not have done that. My new phone says I no longer have ownership of this ring account and cannot install it on my new phone. How can I install on new phone?
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05-09-2020 10:36:00
Responses (3)
- L
Thank you, Boone! No matter what I tried, nothing worked when I simply wanted to move my Ring Video Doorbell Pro 2 to my new iphone, and delete it from my old iphone. I didn't move from my house. I didn't give my account to someone else. I just changed phones. It shouldn't be that hard. But it was. So I used your link to call a real person. No where else could I find that phone number. Finally, finally I can see the video from my Ring Video Doorbell! Thanks for your help! 10+ Stars!
•2
24-03-2022 02:17:14
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- U
Ring should get their act together on this. I have spent 2 hours trying all means to simply move from my old mobile to my new one with THE SAME NUMBER. Nearly all help assumes you are using a new number . THis is the worse experience with apps ever.
•3
17-01-2024 12:37:55
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shaileshphillips
Hi Julie K so have you been able to resolve your issue ? If yes please share thsi since i ma in a similar situation. Thanks. SPhillips.
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10-02-2021 10:49:26
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