Ring App

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Motion Schedules Not Working
app-settings
cs-support
wireless-security-cameras
ios
Over the past week or so (after one of the recent updates) my schedules have stopped working. I have to constantly turn notifications on and off on the camera screen, not helpful when I have a lot of different schedules. I’ve tried restarting my phone, deleting the app, deleting all the schedules and adding them again and nothing has worked. Any other ideas or do I just have to wait for Ring to fix their update?

1546

0

2

23-07-2022 08:36:21

Responses (5)

I
I have the same issue. Motion schedules don’t work until I manually enable or disable them. Also, would be nice to be able to select dawn/dusk or Nostradamus of just time for customised schedules.

1

23-07-2022 09:44:07

R
I have the same exact problem. My (8) Motion Detect Schedules worked fine up to about (3) weeks ago. I even forced a wired spot camera - OFFLINE - to see if it would force a download of new software, but it didn't happen. I'm also coinciding this failure with the last iPhone Software Update (15.6) as a possible culprit. Are you using an iPhone with the current release (15.6) Software?

0

06-08-2022 06:09:50

K
I am having the same problem with iOS 16.0.3, but my husband has an iPhone 7 Plus with iOS 15.6 and the schedules worked fine for him. I’ve tried calling Ring customer support and they can’t help. Wondering if your problem got fixed?

0

20-10-2022 05:55:18

J
Hi neighbors. If you have tried the troubleshooting steps as mentioned in the original post and are still having the same concern, give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) for further assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support. Our support team will be able to investigate your concern further or have you escalated to our advanced support team.

0

24-10-2022 06:02:06

J
A post was merged into an existing topic: [Ring App Not Working - Motion Detection](/t/ring-app-not-working-motion-detection/163162/7)

0

24-10-2022 06:02:56

U
My motion schedules are working but do not correspond with the times I have programmed. I ha e done it a few times now and seem to operate on there own times and not ten programmed times 🤬

0

04-12-2022 08:53:54

C

0

27-06-2023 11:19:52

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