Ring App
Browse posts, comment, and join in the discussion about Ring app features, settings, and more.
A
Mode status is not available
modes
alarm
troubleshooting
This popped up on iOS. Called tech support. I’m having to manually set my alarm from the keypad until they can figure this out. Said it was my carrier, AT&T. I have used Ring since last summer w/ AT&T. No problems until now? 
3321 •
0 •
0 •
19-02-2020 11:11:20
Responses (2)
- C•
0
20-09-2022 10:39:41
•
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates
Caitlyn_Ring
Hi neighbors. If you're unable to change the Mode on your Ring Alarm system via the Ring app, make sure to check status.ring.com first to see if there are any concerns our teams are actively investigating. Then verify that you have a strong wifi or cellular data connection to your phone. It's also important to ensure your [Ring app and mobile phone software are updated](https://support.ring.com/hc/en-us/articles/4812209807124-Mobile-Device-Compatibility-and-the-Ring-App), as the Ring app may not function properly if it's on an outdated version. If this concern persists, you can follow up with our support team at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
0
20-09-2022 10:39:35
•