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user_f11868

Accepted Solution
LOCKED OUT AND CUTOMER SERVICE IS USELESS

Ring two step failed to send me codes yesterday. Ended up locking my account out. Disabling my entire camera security system for over 24hrs now. They said I have to wait another 24hours and try again. This is a joke and just cost you a LONG time customer.

18

2

0

08-07-2024 12:28:37

Responses (1)

T
Accepted Solution

Hi @user_f11868. I apologize that you had this experience. We ran into a technical issue yesterday regarding this concern and it has since been resolved with a backend fix. Thank you for your patience on this.

0

09-07-2024 03:37:50

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