Ring App
Live View on Ring.com not working
When I go to my ring.com on my pc and click on any of the cameras it never loads. just a pop up with the message "activating live feed" I contacted support via chat. that was no help. i contacted through twitter and followed their suggestions. that didn't help. they asked me to call support for help. after an hour wait and being told it isn't a feature on the website dashboard i hung up. it seems to me this is actually a feature of the website dashboard. if anyone has any suggestions to get this working correctly it would be appreciated. I'm using chrome on a windows 10 machine. everything is up to date.
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22-08-2021 06:41:21
Responses (5)
- M
Finally, you need to work with app development companies that give special attention to your app development life cycle [https://mlsdev.com/blog/how-to-create-social-media-app](https://mlsdev.com/blog/how-to-create-social-media-app). For example, there are app development companies that specialize in mobile web applications. If your app provides an interactive forum, it is very important that your app developers create it for you in the most efficient manner possible. Otherwise, you may face app rejection or even have to invest further resources to improve your website's usability. Such app development companies will ensure that you get the best app experiences from your app development life cycle.
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24-08-2021 11:29:24
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- C
Hi @Huggs. Thank you for sharing this feedback on the Live View through the Ring website, I'll make sure to pass this along to my team. In the meantime, you can find some troubleshooting tips and tricks for when the Live View isn't working in our Community Post on the topic [here](https://community.ring.com/t/ring-live-view-not-working-or-connecting-ring-troubleshooting-tips/249). If this concern persists, please reach back out to our support team so they can log this feedback as well and assist you with further troubleshooting if needed. You can reach our support team at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/208144516-Using-Live-View). :)
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26-08-2021 06:38:03
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- J
I am having the exact same problem, with the exact same set up: Chrome on Windows 10. I logged in to Ring.com on my desktop, and when I click on the camera snaptshot image to open Live View, the screen looks just like Huggs' one above, and does not load.
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30-08-2021 11:01:37
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- M
Same problem. Your tips are nothing more than yes you must have a strong network. Guess what? The app live view works just fine. It's your system issue, not mine.
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31-08-2021 02:35:23
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Martyx
Finally, you need to work with app development companies that give special attention to your app development life cycle [https://mlsdev.com/blog/how-to-create-social-media-app](https://mlsdev.com/blog/how-to-create-social-media-app). For example, there are app development companies that specialize in mobile web applications. If your app provides an interactive forum, it is very important that your app developers create it for you in the most efficient manner possible. Otherwise, you may face app rejection or even have to invest further resources to improve your website's usability. Such app development companies will ensure that you get the best app experiences from your app development life cycle.
0
24-08-2021 11:29:24
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