Ring App

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J
ITrying andorid app wont install
app-settings
troubleshooting

Im goingto install Ring on my house but cant because the Ring app Im needing to download wont install on my phone says its not complatible I have a phone that only 4 years old its a MOTO G5 with android version 8.1 on it? what can I do so I can install the app from the playstore?

650

0

1

08-11-2022 08:30:18

Responses (3)

  • T

    Hi @john27553. In order for you to [download the Ring app](https://play.google.com/store/apps/details?id=com.ringapp), you'll need a device with Android 9.

    1

    08-11-2022 11:00:20

      J

      Ok so I guess I will be returning the ring doorbell cam.. thanks

      0

      08-11-2022 11:06:14

  • U

    Hello, im having issues with downloading the app and i have samsung G9.. I had it downloaded, it would not update , i uninstalled it and now cannot get it installed back. Please help!

    0

    23-02-2023 03:45:04

    • J

      HI @user37263. You will need to verify your smart phone is running Android version 9 or higher. If it is less than Android version 9, check to see if your phone is able to update to a newer version; otherwise, you will not be able to download the Ring app.

      0

      24-02-2023 06:00:56

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