Ring App

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buntery

Accepted Solution
Inability to add photos to new pet profile (possible defect)
trending
app-settings
troubleshooting
ios

I just bought the new Ring Pet Tag. I am following instructions to set up the pet profile, which I have to do before scanning the tag. I was given three permissions options when I clicked on Add Media (1 photo or video is required) and then "Library". I chose "Add Photos Only" . That didn't allow me to upload media. Now, the app is telling me to open settings and change the value to "All Photos". However, there is no "All Photos" selection! All that's there are "None" and "Add Photos Only". So, since media is required, I am stuck and can't set up my profile and, in turn, can't set up my pet tag. Please fix! Thanks.

1622

7

9

05-10-2023 08:30:33

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