I don't have access to a mobile device
Good day, I changed my phone number and can’t connect to the app because I don’t have a confirmation code that goes to my old phone number. Good day, I changed my phone number and can’t connect to the app because I don’t have a confirmation code that goes to my old phone number.
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13-12-2020 01:04:47
Responses (1)
- C
Hi @Chrisves. The Ring Community is not a direct line to support, as it is a public forum. I have edited your post to remove any personal information. If you’re unable to receive the verification code via SMS due to having a new phone number, we urge you to get in touch with our support team for assistance.
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27-12-2023 07:15:32
MWhat about people who do not have mobile coverage ? Ring (Control Centre) wants me to enter my mobile number to send me a verification code! I might get it in a weeks time if I actually go out. And furthermore. It can’t find my address. Lower Maescoed does not exist! Even putting a pin on the map says … There is no address here! Is there a work-round for the thousands of people who do not have any mobile coverage?
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28-12-2023 07:32:34
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Chrisves
Hello, please help. I have same issue but I live in Europe. I cannot contact by phone because my english sucks. I need to change two-step from my phonenumber (it is old and unavailable) to the mail, that holds my account.
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26-12-2023 10:55:00
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