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U
How do I get rid of the Free Trial Expires in 14 Days banner?
troubleshooting

I had a new camera delivered 2/16, installed that day or the next. Ever since then I have a banner at the bottom of my Ring screen that says my free trial is going to expire. I am already on a plan. When I click the banner it takes me to a screen that says my home plan trial has ended. Anyway you slice it, this banner shouldn't be here. I logged out, force closed, but the banner remains.

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05-03-2025 19:30:02

Responses (1)

  • T

    Hi @user_69ffd5. Once the Free Trial is over, the banner will disappear. I've shared this sentiment with our team, and will work on improving this Ring app experience.

    0

    06-03-2025 19:56:59

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