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Geofence arm/disarm greyed out….
troubleshooting
wireless-security-cameras
ios
Hi I had a doorbell (2nd gen) and outdoor stick up cam (3rd gen) in the garden. I just got two more external stick up cams (3rd gen) and an internal one (2nd gen). I’m on the Home Standard plan. I now have two plans active, my original home standard and a free trial. Ring App says I have 16 days left on the trial but when logging into the website, that says I have 28 days left on the free trial. All cameras are set up correctly, however, arm/disarm geofence is greyed out. Am I missing something? Thanks in advance
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25-05-2025 07:11:23
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Caitlyn_Ring
Hi @user_8f2dff. Are all devices installed at the same location? The Home Standard plan applies to all devices at one location, and provides access to Modes. Are you the Owner of these Ring devices, or added as a Shared User? Lastly, are you on iOS or Android?
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27-05-2025 03:01:23
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