Ring App
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Forcing us to have to have a browser and tab open to view Ring notifications is profoundly dumb
This is the most asinine decision ever. Because of my workflow, having to use and always have a whole browser and tab open JUST TO GET NOTIFICATIONS is beyond insanity. If the desktop app is really about to sunset tomorrow then I literally have to get rid of all my Ring hardware and switch to a normal brand. This is expensive and time consuming and I am NOT looking forward to doing it. WHY ARE YOU SUNSETTING WHAT WORKS FINE NOW?!?! STOP!!!
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31-05-2023 19:15:04
Responses (2)
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I have to toss me in here too. I utilized the desktop app far more, during the day, than the iOS app. The web browser version requires me to authenticate. Whose really, really stupid idea was this anyway. Amazon/Ring can't afford to keep the desktop app up to date? Please!This only makes sense if Amazon is ditching Ring for an Amazon branded security cameras. Anger the user base and maybe we will switch to Echo branded security cams. This is NOT an example of listening to the customer.
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05-06-2023 15:16:09
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user46899
Yup same. I have been a user for almost 5 years now. Have 4 cameras and doorbell. I pay the yearly fee, and am paid up for the year. When it comes time to renew, I will be cancelling and moving to a new camera system. This is ridiculous. Every other camera brand I have allows desktop apps with notifications. Done with ring, the price I pay for the cameras and the service is not worth it, considering half the time they randomly don't even connect.
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01-06-2023 18:09:57
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