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J
Event history list
app-settings
troubleshooting

A few months ago Ring added a different way to display the event history for a camera, where instead of being presented as list, it was a kind of timeline that you scrolled through. I tried the new way, didn't like it, and changed back to the original vertical list of events. Now, that has changed. When I tap on a camera from the dashboard, it goes to the new, horizontal timeline event history. Is there a way to change that back? This view presents much less information than the old one.

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26-12-2019 04:27:19

Responses (3)

  • M

    Good question @jkyoung! The Timeline is a permanent feature on the dashboard of your Ring app. This allows for a quick real-time view of recent events. For a more detailed view of all events, the event history list can still be accessed. From the Ring app dashboard \> select menu (top left) \> select History. This should bring you to the event history list. There may also be a quick tile, above your timeline tiles, titled History and it should bring you to the same list. I hope this helps! :)

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    26-12-2019 05:42:52

      J

      I don't like that change, and I hope you'll consider giving users the option again. With the timeline, I see only 1 or 2 events on the screen at one time. With the previous event history list, I can see up to 11 events at once. This makes it much easier to select an event that happened several hours ago.

      2

      26-12-2019 07:52:55

  • C

    A post was split to a new topic: [See event history](/t/see-event-history/192998)

    0

    27-03-2023 05:15:37

    • C

      0

      27-03-2023 05:15:43

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