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G
Certification Validation Failed - Redirecting to login - scrolling screen

Im having trouble accessing my ring app on my phone (samsung galaxy note 9). This is really a problem especially when my app chimes that someone is by my door and i cant access the app at all. Why hasnt RING addressed this problem immediately.

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15-04-2020 22:41:16

Responses (5)

  • G

    can someone from RING please email me as soon as possible gashouse13@gmail.com

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    15-04-2020 22:41:59

      D

      Im having the same problem and it's happening on both my phone and my tablet. Something is very wrong. Thre customer service line keeps hanging up on me.

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      15-04-2020 22:45:25

      T

      When I called customer service the automated vioce told me this was no longer a working number.

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      15-04-2020 22:46:36

      D

      And once it starts it won't stop until I reboot. I had to uninstall the app. Reinstalling didn't help either, it still goes crazy.

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      15-04-2020 22:47:35

      D

      I just got through on the story line. They know the app is down and they're working on it.

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      15-04-2020 22:53:59

  • M

    I am facing the same problem. Can you (@ring support) please help me out how to solve? I tried already: restart phone, reconnect to internet, connect with other wifi netwerk.

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    15-04-2020 22:43:10

    • T

      I am having the same issue. I have restarted my phone, uninstalled and reinstalled the app. Still not working.

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      15-04-2020 22:45:18

      • M

        I am having this same problem and I just had mine installed today

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        15-04-2020 22:47:26

        • R

          Same problem here. Only way to stop the cycle is to reboot device and not try to run the Ring App.Uninstalling & reinstalling doesnt help either.

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          15-04-2020 23:09:48

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