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Cannot change the name of a shared location
app-settings
app-request

I understand not being able to change the address of a location/ring that is shared with me. But can you allow us to change the name? My location is 'Home' and the other location is 'Home'. This causes a conflict when using Alexa to control my Ring Modes. "Home is not responding". If I change the name of my location, I can use that. But Alexa still like to try to target 'Home' which is the shared location name that I can't control. I contacted support and they said I have to have the account owner change the name so it will be updated on my side. I don't want to ask the account owner to change their name and affect them, I want to change it on my side for my reference only. Changing the name reference of a shared location on my side without affecting the shared account itself should be possible.

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05-06-2025 02:35:59

Responses (1)

  • T

    Hi @user_eae377. This Help Center article below has information on how to do this.   https://ring.com/support/articles/8y35i/managing-locations-in-the-ring-app

    0

    06-06-2025 03:07:54

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