Responses (7)

• M

  MichelF

  I know it's possible the app from home assistant also has it, but the developer must build this into the app

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  23-12-2019 11:28:08

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  K

  kgrabber

  Thank you!

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  26-12-2019 05:29:41

• SR

  sad-ring

  Not an option yet.

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  26-12-2019 02:50:13

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  K

  kgrabber

  Darn!! Thank you for the reply!

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  26-12-2019 05:29:01

• S

  SufiTo

  Not sure about the iPhones, but there's an easy way on Android (version 10) Settings\> App Notifications \> Ring \> Select the notification you want to be notified of (and bypassing DND) Turn on "Igore Do not disturb" at the bottom of the screen It seems that the list of notifications displayed on this page correlates with the notifications you setup in the Ring app itself.

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  02-02-2020 03:11:48

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  kgrabber

  Thank you! I am not seeing that option at this time on my iPhone. When I go to settings and notifications then to Ring App there is not an option to turn on an "Ignore Do Not Disturb" option. Hopefully an ios update in the very near future.....

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  03-02-2020 12:53:10

  D

  DaddysGirl

  Thank you! Worked like a charm!!!

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  18-02-2020 03:47:17

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  Bboopms1

  They used to have that option but they took it off. Tried to call customer service about it but no one could help me. Ever since Amazon bought them cs has gone downhill.

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  14-02-2020 02:06:16

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• U

  UncleBill

  So much for support.ring.com "help". I found one article that says "yes and here is how". I found a second that said "No, disable do not disturb". I guess you choose whichever answer you like. [https://support.ring.com/hc/en-us/articles/360039406772-Getting-emergency-alerts-in-Do-Not-Disturb-mode](https://support.ring.com/hc/en-us/articles/360039406772-Getting-emergency-alerts-in-Do-Not-Disturb-mode) [https://support.ring.com/hc/en-us/articles/210266406-How-to-Troubleshoot-Ring-Notification-Issues-for-iOS-Devices](https://support.ring.com/hc/en-us/articles/210266406-How-to-Troubleshoot-Ring-Notification-Issues-for-iOS-Devices)

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  21-04-2020 02:05:28

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  E

  Eagle328

  With an Android phone recently made you can set it to override do not disturb. It's in the settings for the notification. As for iPhone, I don't know nothing about them.

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  21-04-2020 02:21:52

  M

  Marley_Ring

  Hey neighbors! As @UncleBill stated, there are a couple of answers to this question. When using Do Not Disturb mode on your mobile device, your Ring app will not override it unless you have a Ring Alarm system and adjust the settings to override. For non-Alarm Ring devices, do not disturb will prevent alerts as outlined in this [help center article](https://support.ring.com/hc/en-us/articles/210266406-How-to-Troubleshoot-Ring-Notification-Issues-for-iOS-Devices). If you have Alarm and are wanting the choice to receive emergency alerts with do not disturb mode on, [this article](https://support.ring.com/hc/en-us/articles/360039406772-Getting-emergency-alerts-in-Do-Not-Disturb-mode) provides the steps to change these settings. I hope this helps! :)

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  21-04-2020 04:53:23

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  UncleBill

  If I was a professional software developer for 40 years, I might understand why Ring chose to provide that functionality for alarms, but not doorbells. Wait! I am a professional software developer with 40 years of experience and I still don't understand! Dang.

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  21-04-2020 10:22:20

  M

  madfukez

  Now that's funny..... but NOT! If offering a security device, ring should have done the work to code this override in the app level, not wait for Apple to implement it like Android did. Pretty much your option is to get an Android phone because ring isn't going to fix what Apple hasn't implemented as a very basic feature of notifications.

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  02-05-2020 11:26:35

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  sea0207

  The instructions in the article link you provided did not work. \* Steps 3-6 do not exisit in the Ring App on iPhone 8 with OS 13.3.1 (the latest) - Where #3 states to tap Alerts, there is NO Alerts in Settings (IMG\_3757-1\_L1.jpg). \* On the iPhone under Settings, Notifications, Ring app - there is NO "Allow Critical Alerts" setting above the Allow Notifications setting (IMG\_3758.png). Can this please be addressed ASAP and have the instructions either removed or rewritten, and the problem solved. Thank you in advance.

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  07-05-2020 04:16:55