Responses (7)

M

MichelF

I know it's possible the app from home assistant also has it, but the developer must build this into the app

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23-12-2019 11:28:08

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K

kgrabber

Thank you!

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26-12-2019 17:29:41

SR

sad-ring

Not an option yet.

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26-12-2019 14:50:13

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K

kgrabber

Darn!! Thank you for the reply!

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26-12-2019 17:29:01

S

SufiTo

Not sure about the iPhones, but there's an easy way on Android (version 10)Settings\> App Notifications \> Ring \> Select the notification you want to be notified of (and bypassing DND)Turn on "Igore Do not disturb" at the bottom of the screenIt seems that the list of notifications displayed on this page correlates with the notifications you setup in the Ring app itself.

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02-02-2020 15:11:48

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K

kgrabber

Thank you! I am not seeing that option at this time on my iPhone. When I go to settings and notifications then to Ring App there is not an option to turn on an "Ignore Do Not Disturb" option. Hopefully an ios update in the very near future.....

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03-02-2020 12:53:10

D

DaddysGirl

Thank you! Worked like a charm!!!

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18-02-2020 03:47:17

B
Bboopms1
They used to have that option but they took it off. Tried to call customer service about it but no one could help me. Ever since Amazon bought them cs has gone downhill.
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14-02-2020 02:06:16
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U

UncleBill

So much for support.ring.com "help". I found one article that says "yes and here is how". I found a second that said "No, disable do not disturb". I guess you choose whichever answer you like.[https://support.ring.com/hc/en-us/articles/360039406772-Getting-emergency-alerts-in-Do-Not-Disturb-mode](https://support.ring.com/hc/en-us/articles/360039406772-Getting-emergency-alerts-in-Do-Not-Disturb-mode)[https://support.ring.com/hc/en-us/articles/210266406-How-to-Troubleshoot-Ring-Notification-Issues-for-iOS-Devices](https://support.ring.com/hc/en-us/articles/210266406-How-to-Troubleshoot-Ring-Notification-Issues-for-iOS-Devices)

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21-04-2020 02:05:28

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E

Eagle328

With an Android phone recently made you can set it to override do not disturb. It's in the settings for the notification. As for iPhone, I don't know nothing about them.

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21-04-2020 14:21:52

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UncleBill

If I was a professional software developer for 40 years, I might understand why Ring chose to provide that functionality for alarms, but not doorbells. Wait! I am a professional software developer with 40 years of experience and I still don't understand! Dang.

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21-04-2020 22:22:20

M

madfukez

Now that's funny..... but NOT! If offering a security device, ring should have done the work to code this override in the app level, not wait for Apple to implement it like Android did. Pretty much your option is to get an Android phone because ring isn't going to fix what Apple hasn't implemented

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02-05-2020 23:26:35

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sea0207

The instructions in the article link you provided did not work. \* Steps 3-6 do not exisit in the Ring App on iPhone 8 with OS 13.3.1 (the latest) - Where #3 states to tap Alerts, there is NO Alerts in Settings (IMG\_3757-1\_L1.jpg). \* On the iPhone under Settings, Notifications, Ring app - ther

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07-05-2020 04:16:55

P

Paul7

I have spent an hour following instructions trying to find the "Allow Critical Alerts" button. It now seems that this only applies if you have an alarm, not just a doorbell. Is this right? If so, I wish this had been made clear. Can someone please confirm as all I want to do is hear the doorbell and

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05-06-2020 06:40:29