Ring App
Bug report - Incorrect notification sound when entering geofence area
Steps to recreate: Activate alarm system in away mode Vacate the property normally Move outside of the property's geofence area Move back within the property's geofence area Listen to notification sound generated via iPhone notification Expected results: Notification sound should be the "windchimes", which previously played, and is the same as when a Ring Doorbell detects nearby activity Actual results: The notification sound is the "doorbell", which is the same as when someone presses the Ring Doorbell Additional information: This has occurred recently - I've only owned the alarm system since the start of the year and until a few weeks ago the notification sound was correct.
438 •
0 •
0 •
13-04-2023 03:43:24
Responses (3)
- J
Hi Tom. Thanks for coming back to me. I have an iPhone 11, running iOS 16.4.1. I didn't realise it was possible to change the geofence tone, and assumed it was hardcoded. I've now found in the app where it can be set, and can confirm that it is set as "Windchimes".
•0
19-04-2023 04:12:11
•
- S
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
•0
20-05-2023 06:13:40
•
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates
Tom_Ring
Hi @julianhall. What type of iPhone/iOS do you have, and what version of the Ring app is installed? Have you tried changing this to a tone other than "windchimes" to see it that works? Let me know this information so I can dive deeper on this concern.
0
18-04-2023 07:01:43
•