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  Chelsea_Ring

  Hi @pohlcat01. Have you made sure your app is the most up to date? This is a great place to start, or to reinstall the app. Once you've removed the Ring app, rebooted your device with the app (turn it off/on), and then reinstalled the app, you can monitor your notifications from there to see if you get the low battery alert. Please be aware that this alert pops up on your notification bar once there are a few events triggered and the battery has fallen below around 15%. Hope this helps! :smiley_cat:

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  23-01-2020 06:07:41

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  sloan512

  I'm having the same issue. My app is up to date and I am using an Android device. How is this feature not available?

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  28-01-2020 04:20:06

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  pohlcat01

  My phones have always auto updated apps so they are ususally up to date. I did uninstall and reinstall as requested. However, this is still not working. I do not recall it working on my last phone either. I just got a new one over christmas. Where do you see the alerting options? Because I cant find this setting anywhere.

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  28-01-2020 09:00:18

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  pohlcat01

  Had a camera completely die, no alert on my phone at all. Doorbell just went low. got the email, not the alert on my phone. Does anyone know how to enable/fix battery alerts in the app??

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  04-02-2020 09:13:15

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  Airwave1

  I am having this issue too! The battery icon under the device setting shows it is fully charged yet I got a warning within the app that the battery was critically low and got no alert, either text, email or warning icon to indicate the battery was dead! Using Android app on Samsung Galaxy 8+

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  05-03-2020 05:29:17

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  sloan512

  At least you got an alert. I get nothing at all.

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  06-03-2020 12:59:34