Ring App
Browse posts, comment, and join in the discussion about Ring app features, settings, and more.
App no longer shows me motion
I've had a Ring Doorbell 2 and a spolight cam for at least a year. It's been satisfactory. Just recently I added a Stick Up Cam (Battery).It looks like, when I setup the new cam, the app took the opportunity to update itself. Now I have a whole new interface with a timeline and everything.Problem is, it doesn't seem to work at all.- the devices let me know with an audio alarm that there's movement, but when I go to check, there's nothing in the timelne- even if I go find a segment of the timeline that says it has movement, it takes an infinite time to load (i.e. it never loads) - if I go to live view, it says it's activating the device but never finishes I don't think it's failed, it works just often enough to show that it \*can\* work (maybe 5% of the time). I wish I could go back to the old simple interface - at least I could look at my cameras. This one is currently useless. If it continues, I may ship the whole thing back to Ring and try something more reliable. Anything I can do to get this thing working?
983 •
0 •
0 •
31-12-2019 02:04:32
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates