Ring App
Android app won't "rotate"
I am surprised that the current Android app always displays in "Portrait" mode. It does not "rotate" to "landscape" mode like most other Android apps and the Android home screen, etc. Has it always had this limitiation, or is it some recent regression? I tried two different Android devices (phone and tablet) using two different Ring accounts, and some variations such as starting app when already rotated (vs rotating after app was already started).
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09-08-2019 04:57:10
Responses (8)
- L
In 2019...this is terrible many customers use a tablet as a smart home central in landscape format I hope for an update
•10
09-10-2019 04:15:53
GThanks for your answer. By design it should rotate to the customers screen orientation though! :)
•1
29-10-2019 03:49:22
BThis is horrible. We want to have android smart displays through out a smart home and would like to use Ring cameras. This is a deal killer. Why in the world would anyone design an app like this?!?!
•6
19-11-2019 01:56:16
- S
I ended up using an app called Ultimate Rotation Control by FaMe IT and that forces the app to rotate to landscape.
•1
12-02-2020 08:40:51
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GIs incongruent with other Apps by Ring. The Ring App runs on Landscape Mode. The Rapid Ring App runs on Landscape Mode. Why is the Neighbors by Ring app not consistent with other apps in the Company? It is a silly decision to design an App to only run in Portrait mode by design. This should be easily remedied. Please fix it. Most people that use iPads and Android Pads will use their devices in Landscape mode. Otherwise, a terrific app. I just refuse to use it whenever I am on my iPad. I use my device with a keyboard, which forces landscape mode.
•3
19-03-2020 06:33:33
- C
Hey neighbors! The screen rotation will work during Live View, recorded video playback, and when viewing videos on the Event Timeline. Otherwise, the Ring app will remain in portrait mode as this is the intended design. Thank you for sharing your feedback on having an option for landscape mode, as we have made sure it is shared with our teams. :)
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15-06-2022 06:38:42
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- J
Still broken as of 3.57.0 on Android 13.The user is forced to keep rotating their device back and forth and scrolling to see useful content, meanwhile most of the display is wide blank margins. Bizarrely the content is effectively narrower when rotated to landscape mode.
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08-03-2023 08:11:43
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Marley_Ring
Hey @DougHo! Screen rotation will work during live videos, recorded video playback, and timeline video viewing. Otherwise, you are correct, the App will remain in portrait mode by design.
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09-08-2019 11:53:36
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