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R

robcfc

Android app not opening

My ring app isn't opening today, keep getting the attached. Getting no notifications either (probably because it's not running) Last update was 2 days ago, worked fine up until today.![Screenshot_20191025-165931_One UI Home.jpg|1080x604](upload://6IPlS5TPGNU9H8sfcCcOpOsfBG2.jpeg)

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25-10-2019 16:02:13

Responses (2)

  • R

    robcfc

    I've forced stop, cleared the data and cache and that seems to have fixed it actually.

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    25-10-2019 16:05:26

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      C

      Chairman

      How do you clear the data and cache on your android phone please

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      29-01-2020 18:42:24

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      Chairman

      Great thanks I will try that

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      29-01-2020 19:01:20

  • C

    Chairman

    I have had an update and now I can't open the live view app when I'm connected to my mobile data and when I'm connected to my home WiFi it comes up as lost connection reconnect what's going on RING

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    29-01-2020 18:40:24

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